Privacy policy
Privacy Policy
Effective Date: June 29, 2026
At Alexys Hair Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through our payment providers)
• Order history
• Device and browsing information
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your order
• Provide customer support
• Improve our website and customer experience
• Send marketing emails and SMS messages if you have opted in
• Detect and prevent fraud
Email & SMS Marketing
If you choose to subscribe to our email or SMS marketing, you may receive updates about new product launches, promotions, and exclusive offers.
You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our emails. You may opt out of SMS marketing by following the instructions provided in the text messages.
Payment Information
All payments are processed securely through trusted third-party payment providers. Alexys Hair Co. does not store your full credit or debit card information.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
• Shopify
• Payment processors
• Shipping carriers
• Email and SMS marketing providers
• Fraud prevention services
These providers only receive the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
You can adjust your browser settings to disable cookies; however, some features of our website may not function properly.
Data Security
We take reasonable precautions to help protect your personal information. While no online transmission or storage method is completely secure, we use industry-standard security measures to safeguard your data.
Your Rights
Depending on where you live, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, where permitted by law
• Opt out of certain marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
info@alexyshairco.com