Contact

We'd love to hear from you.

Have a question about your order, our products, or need assistance? We're here to help and look forward to assisting you.

Please complete the contact form below, and we'll get back to you as soon as possible.

Business hours

Monday - Friday

9:00 AM - 5:00 PM EST

Response time

We aim to respond to all inquiries within 24-48 business hours

Customer Support

Email: info@alexyshairco.com

For questions regarding:

• Orders

• Shipping

• Products

• Returns

• General support

Collaborations & Partnerships

Email: info@alexyshairco.com

For:

• Brand collaborations

• Influencer partnerships

• UGC creaters

• PR opportunities 

• Brand ambassador inquiries

Before You Contact Us

To help us assist you more efficiently, please include:

• Full name

• Order number (if applicable)

• Your email address

• A detailed description of your question or concern

Frequently Asked Questions

Before reaching out, you may find your answer in one of our policy pages:

• Shipping policy

• Refund & return policy

• Privacy policy

• Terms of service 

Stay connected 

Follow us for product launches, restocks, and exclusive updates.

Instagram: @alexyshairco

TikTok: @alexyshairco