Last Updated: Aug 28th
Welcome to Alexys Hair Co. By accessing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
- GENERAL Alexys Hair Co. reserves the right to update, modify, or discontinue any product, service, promotion, or portion of this website at any time without prior notice. By using our website, you confirm that the information you provide is accurate and that you are authorized to use the payment method provided.
- PRODUCTS We make every effort to accurately represent the color, texture, length, and appearance of our products. Because hair is a natural product, slight variations in texture, color, density, and appearance may occur. These natural variations are not necessarily considered defects. Product images may also appear slightly different depending on lighting, photography, screen settings, and display devices.
- ORDERING Please carefully review your order before submitting your purchase. Once an order is placed, we begin preparing it for fulfillment. Order changes or cancellations are not guaranteed and may not be possible once processing has begun. Alexys Hair Co. reserves the right to refuse or cancel an order in cases including, but not limited to, suspected fraud, pricing errors, inventory issues, or other circumstances that may prevent us from fulfilling the order. If we cancel an order, you will be notified and refunded for the amount paid.
- PRICING & PAYMENTS All prices displayed on our website are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice. Any price changes will not affect orders that have already been successfully placed. Payment must be successfully received before an order can be processed.
- SHIPPING & DELIVERY Please review our Shipping Policy for information regarding processing times, shipping, estimated delivery dates, tracking, and potential delays. Estimated delivery dates are not guaranteed. Delays caused by vendors, shipping carriers, weather, holidays, or circumstances outside of Alexys Hair Co.'s control may occur.
- RETURNS & EXCHANGES All return, exchange, and eligible order policies are outlined in our Return Policy. Please review the Return Policy before purchasing, as certain products may be final sale due to the nature of the product.
- HAIR CARE & PRODUCT USE Customers are responsible for properly installing, maintaining, and caring for their hair. We recommend having coloring, bleaching, chemical processing, or other major alterations performed by a qualified professional. Alexys Hair Co. is not responsible for damage caused by improper installation, excessive heat, chemical processing, improper maintenance, or failure to follow our recommended care instructions.
- WEBSITE USE All content on this website—including photographs, videos, graphics, logos, text, designs, and other materials—is owned by or licensed to Alexys Hair Co. and may not be copied, reproduced, modified, distributed, or used without written permission.
- INTELLECTUAL PROPERTY Alexys Hair Co., its logo, branding, photographs, graphics, designs, slogans, and other original materials are protected by applicable intellectual-property laws. Our trademarked or proprietary branding may not be used in connection with another business or product without our written permission.
- USER CONTENT If you submit photographs, reviews, testimonials, videos, or other content to Alexys Hair Co., you grant us permission to use that content for marketing and promotional purposes where you have provided the appropriate consent. We will not knowingly use content in a misleading manner or materially alter the meaning of your submission.
- ACCURACY OF INFORMATION We strive to keep the information on our website accurate and current. However, occasional errors, omissions, or inaccuracies may occur. Alexys Hair Co. reserves the right to correct errors and update information at any time.
- LIMITATION OF LIABILITY To the extent permitted by applicable law, Alexys Hair Co. is not responsible for indirect, incidental, or consequential losses arising from the use of our products or website. Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
- THIRD-PARTY SERVICES Our website may use third-party services such as payment processors, shipping carriers, website providers, or other platforms. Your use of those services may also be subject to their respective terms and policies.
- PRIVACY Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.
- GOVERNING LAW These Terms & Conditions are governed by the laws applicable to the jurisdiction in which Alexys Hair Co. operates, without regard to conflict-of-law principles.
CONTACT: If you have questions regarding these Terms & Conditions, please contact us
Email: info: @alexyshairco.com | Instagram: @alexyshairco
By placing an order with Alexys Hair Co., you acknowledge that you have read and agreed to these Terms & Conditions.